About the Role
Are you ready to take the next step in your insurance career? Gardian Insurance is seeking a motivated Account Executive to join our Mackay team. This is an excellent opportunity to work within a business that offers a unique blend of financial, real estate, and insurance services under one trusted local brand.
You’ll support senior brokers in managing a portfolio of valued clients while developing your own relationships and technical expertise. The role offers exposure to a wide range of commercial insurance products and provides clear pathways for professional growth.
Your responsibilities will include:
Assisting with the management of existing client portfolios, Managing end-to-end insurance processes including quoting, policy placement, renewals, and claims support.
Developing and maintaining relationships with clients, insurers, and underwriters.
Providing prompt and professional client service, ensuring all interactions align with Gardian’s commitment to exceptional customer care.
About You
You’re a confident and detail-oriented insurance professional who enjoys working in a team environment. You take pride in building relationships and providing excellent client outcomes.
Ideally, you will have:
1–3 years’ experience in general insurance (broking, underwriting, or claims).
Tier 1 or Tier 2 Insurance Broking qualification (or working toward) (Preferred but not essential).
Strong communication and relationship-building skills.
A proactive attitude and willingness to learn from experienced brokers.
Experience using insurance broking software and Microsoft Office suite.
Why Gardian?
At Gardian, we believe in supporting our people to succeed, both professionally and personally. You’ll join a friendly, down-to-earth team that values integrity, collaboration, and genuine care for our clients and community.
If you’re ready to grow your career with a locally respected brokerage that offers mentorship, flexibility, and real progression opportunities, we’d love to hear from you.
About The Organisation:
Est. in 2000, husband and wife team Denise and Peter Phillips (Dec), launched their Mortgage Choice franchise and 25 years later, The Gardian Group now consists of a few Phillips brothers; Luke heading up Gardian Insurance, Ben - Gardian Finance & Financial Planning and another Ben (not a brother!) Kerrisk in Gardian Real Estate. Â
We pride ourselves on living our values by being the leaders in our respective fields, enjoying our working journey whilst supporting not only one another, but also our Mackay Regional community. Our Gardian Family Fun Day's raising much needed funds for the Mackay Hospital Foundation as well as monthly contributions - and as a group we also donated quarterly to the Mackay Community Foundation.Â
Yet none of this would be possible without our amazing team. People like Zac, who started as a junior four years ago and is now an Account Manager, managing his own portfolio and team and is studying towards his Diploma. It’s people like Zac who have driven our metamorphosis and we support them with workplace innovations. For instance, every new hire is assigned a buddy to help them in their first few months. We have split our workforce into small agile teams, with their own names, goals, and plans to give people a clearer vision and focus. With our vision to be the ‘small giants’ in the Mackay regional community, our long-term goal is to continue growing by at least 15% each year. Â
Application Process:
Send your resume and a short cover letter telling us why you’d be a great fit to Gardian Insurance:Â
Anastasia Thornhill [email protected].
This is the perfect opportunity for someone wanting to grow their career in a supporting environment!
