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🛡️ Introduction to Insurance and Insurance Broking For Work Experience Students

âś… What is Insurance?
Insurance protects individuals and businesses from unexpected financial loss due to events like accidents, theft, or natural disasters.
By paying a regular amount (called a premium) to an insurance company, you transfer the risk. If something covered under the policy happens, the insurer pays for the costs.
➡️ Simple Example:
Pay a small amount regularly to avoid a large unexpected bill later.

đź‘” What Does an Insurance Broker Do?
Insurance brokers are professionals who:
• Help clients understand what insurance they need
• Compare policies from different insurers to find the best cover
• Explain what is and isn’t covered
• Manage and lodge claims on behalf of clients
• Advocate to achieve the best outcome if something goes wrong
Brokers work for the client, not the insurer.

đź“‚ Real Insurance Claims Examples
  1. Vehicle Accident Claim
    A plumber’s Ute was rear-ended. Repair cost: $6,500
    ✔️ Insurance covered repairs (minus excess).
  2. Tools Theft Claim
    A tradie’s locked toolbox was broken into onsite. Tools stolen: $3,000
    ✔️ Insurance paid for replacement under a General Property policy.
  3. Public Liability Claim – Property Damage
    An electrician drilled into a pipe, flooding the customer’s home.
    ✔️ Public Liability Insurance paid $12,000 for repairs.
  4. Contract Works Claim – Fire at a Building Site
    Sparks from work caused a fire during renovations.
    ✔️ Builder’s Contract Works Insurance covered all damage costs.
  5. Cyber Insurance Claim
    A hacker locked a business system with ransomware.
    ✔️ Cyber Insurance covered the ransom payment and IT recovery costs.

📌 Key Takeaways
• Insurance helps people and businesses recover financially after a loss
• Insurance brokers are trusted advisors who find the right cover and advocate for their clients during claims
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