Are you renting or managing property in Queensland? Get ready — major changes to rental laws are set to take effect starting 1 May 2025 , and they're designed to bring more fairness, clarity, and consistency to the state’s rental market.
Whether you’re a tenant searching for a new home or a landlord managing investment properties , it’s time to get informed. These updates are part of Queensland’s broader effort to modernise and streamline the rental application process, making it easier and more accessible for everyone involved.
What’s Changing on 1 May 2025?
The most significant change coming into effect is the introduction of a mandatory standardised rental application form . This means no more navigating vastly different paperwork between agencies or landlords. From May , all rental applications across Queensland will follow the same format — cutting down confusion, saving time, and ensuring every applicant is treated equally.
Multiple Ways to Apply
Another important update? All real estate agents and private landlords must now offer at least two methods for submitting a rental application . Importantly, one of these options must be platform-independent — meaning tenants won’t be forced to use a specific digital portal if they prefer another method (like email or print).
This move is aimed at improving accessibility for people who may not be tech-savvy or who don’t have consistent access to the internet.
Stronger Privacy Protections
In line with growing concerns around data privacy, the new rules also place tighter restrictions on what personal information landlords can collect during the application process. Applicants will now receive clearer communication about:
Why certain information is required
How their data will be used
Who it might be shared with
These protections ensure that tenants’ privacy rights are safeguarded throughout the entire rental journey.
Fairer Communication Practices
Transparency is key under the new system. Landlords and property managers will be expected to provide prompt, clear updates at every stage of the application process — from submission to outcome. This includes timely notifications when an application has been accepted or declined.
The goal is to reduce uncertainty for renters and eliminate unnecessary delays that often leave applicants in limbo.
Why These Changes Matter
Queensland’s updated rental laws represent a much-needed shake-up of a system that many have found outdated and unbalanced. By introducing standardisation, improving transparency, and enforcing clearer privacy standards, the government is taking meaningful steps toward:
Reducing discrimination in the rental process
Making it easier for tenants to compare opportunities
Ensuring landlords have a fair and efficient way to vet applicants
For property managers, this could mean fewer disputes over applications and a smoother tenant selection process. For tenants, especially those from vulnerable groups, it promises a more inclusive and respectful experience.
How to Prepare for the New Rental Rules in Queensland
If you're a landlord or property manager:
Update your systems to accommodate the new standardised application form.
Review your current application processes to ensure compliance with privacy regulations.
Train staff on how to clearly communicate application outcomes to prospective tenants.
If you're a tenant:
Familiarise yourself with the new form so you know what to expect.
Know your rights — you can choose how to apply and understand how your personal information will be handled.
Be prepared to submit complete and accurate information to speed up your application process.
Final Thoughts
Starting 1 May 2025 , Queensland renters and property owners alike will be navigating a more transparent, fair, and standardised rental landscape. These changes are part of a larger shift toward a more equitable housing market — one where privacy matters, communication is clear, and everyone has equal opportunity.
Make sure you’re ready — whether you're hunting for a new home or managing a portfolio, the rental game is changing, and it starts tomorrow.
